Social Isolation and Rebuilding Relationships
Cultivating Positive Relationships 009: with Kathy Dollard, Director of Behavioral Health at MyMichigan Health
Even before the COVID-19, a rise in loneliness, depression and feelings of isolation were increasingly reported. MyMichigan Health recognized the harm that can be caused by loneliness and established the Bridge to Belonging program which screens patients by asking about their social connections and feelings of loneliness to make appropriate referrals when needed. In 2021, MyMichigan partnered with other local entities to launch the Friendly Connections program that connects individuals for friendly conversations over the phone. Over the last several years, MyMichigan has also provided a group treatment option targeting loneliness.
Still, the pandemic has left an indelible mark on society, not only in terms of physical health but mental health as well. As we continue to emerge from the pandemic, there is a need to press on with addressing the challenges of social isolation and proactively rebuilding connections for the betterment of ourselves and the common good of our communities.
In fact, in May of this year, United States Surgeon General Vivek Murthy, M.D., M.B.A., released a new Surgeon General Advisory calling attention to the public health crisis of loneliness, isolation and lack of connection in our country. “Given the significant health consequences of loneliness and isolation, we must prioritize building social connection the same way we have prioritized other critical public health issues such as tobacco, obesity and substance use disorders. Together, we can build a country that’s healthier, more resilient, less lonely and more connected,” he said.
At MyMichigan Health, recognizing and addressing these challenges is crucial for a successful transition to a post-pandemic reality not only for our patients but for our employees. Our definition of wellbeing is our ability to feel good, struggle well, and function effectively. We have established an internal wellbeing resources listing for employees to ensure access to the tools they need to recharge so they can continue to care for others. We are embracing approaches old and new to support reconnection with others and create healthier communities.
Embrace Hybrid Socializing: Recognize the value of both digital and in-person interactions. Using a hybrid model that incorporates both allows for a balance between the convenience of online connections and the richness of face-to-face engagement.
Creating Safe Spaces: Establishing rooms at our Medical Centers that are quiet and comfortable for staff to get away from their hectic days has been well received. We encourage anyone to create a safe space at work or home that fosters quiet reflection and decompression.
Hosting and Attending Community Events: Participating in local community events provides a platform for meeting new people and rebuilding a sense of community.
Open Communication: Inviting open and honest communication is crucial to building and maintaining trust at work and home. Share experiences and feelings with those you trust and encourage others to do the same. This mutual vulnerability can strengthen existing relationships and foster new connections.
Self-Compassion: Understand that everyone has experienced the challenges of the pandemic differently. Approach reestablishing relationships with empathy and self-compassion.
Another powerful way to reconnect with others is through volunteering. In 2020, MyMichigan Health established a Community Service Time policy wherein employees could receive pay for volunteering in their communities individually or in groups. It helps morale while helping those in need beyond our walls. Studies have shown that volunteering promotes personal wellbeing while helping others in the following ways.
Sense of Purpose: Volunteering gives individuals a sense of purpose and accomplishment, which can counteract feelings of social isolation.
Increased Interaction: Engaging in volunteer activities exposes individuals to a diverse range of people, promoting social interaction and the development of new friendships.
Enhanced Wellbeing: Numerous studies have demonstrated that volunteering is linked to reduced stress levels and a lower risk of depression.
Building Empathy: Volunteering often involves working with those facing challenges, fostering empathy and compassion that can extend beyond the volunteer setting into daily life.
As we continue navigating the post-pandemic landscape, recognizing and addressing social isolation remain as important as our efforts to keep ourselves and others physically healthy. Rebuilding relationships requires intentional efforts and flexibility. Recognizing how self-care can improve care for others is an important part of this puzzle.
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